“… A Leader Knows The Way, Shows The Way and Goes The Way”
New Business Development
Does Your Marketing & Brand Have Enough Allure?
Do You Have The Capacity To Double Your Business?
…How Will You Manage Your Team’s Lifecycles?
Has Your Team Found It’s Perfect Pitch?
What Team Architecture Will It Take To Get You To The Next Level
Bill StepanekManaging Partner / Senior Performance Coach “Teamwork is the one simple word that drives the planet. From running countries, to building massive structures or exploring the heavens. For without teamwork, people are limited in their own energy and vision of the future . . . we build teams that go the distance.” Bio
Bill started in the financial service industry in 1979 when he joined EF Hutton as a Financial Advisor in Colorado Springs, CO. He later worked for EF Hutton training new Financial Advisors and branch managers. From 1983 to 2004 Bill was a Branch Manager or member of a branch management team in Hawaii and California for EF Hutton and Smith Barney. For the past seven years Bill has been a team consultant and coach for Smith Barney and later Morgan Stanley Smith Barney. Bill is a Certified Professional Behavioral and Values Analyst which gives him the skills to help teams develop their internal communication and group dynamics. Bill is also a Registered Corporate Coach (RCC) which he uses to help teams work efficiently toward change. Bill and his wife Linda have been married for over 40 years and live in the San Francisco Bay area. When he is not engaged with his family or professional responsibilities, Bill enjoys distance running, cycling, sailing, performance motorcycles and competitive archery.
Matt TurnbullTPG Strategic Partner / Consultant “Greatness in our world begins with a vision; it isn’t held or controlled by one, it is shared and owned by all. When a team collaborates and shares in their vision, greatness is their legacy. It is what others marvel at and remark about. Collaboration must be practiced and never taken for granted; it is fragile and risks crumbling if ignored. Willingness to share, communicate and collaborate will drive teams into a new realm, to get them to “go the distance.” Bio
Matt is passionate about helping Financial Advisors create a business culture that provides clients with an un- paralleled service experience. Drawing upon over twenty years of experience in the financial services industry, Matt has been able to cull a valuable skill from my knowledge: Perspective. After serving his country as an officer in the US Army, Matt spent his first seven years in the financial services industry as a financial advisor. Matt then served as a Morgan Stanley branch manager for 7 years, transitioning to the role of Regional Director Consulting Group at Morgan Stanley. Working for the Consulting Group for 5 years, he later moved to become an institutional sales director at PNC Bank. Matt has been a FINRA arbitrator as well as a NASD Region 8 Alternate, striving to help all parties understand the balance between clients, advisors and the regulatory environment. Matt completed the Certified Investment Management Analyst designation (CIMA) from the Wharton School at the University of Pennsylvania and holds the Chartered Mutual Fund Counselor (CMFC) designation from the American College. Most recently, Matt completed the Applied Behavioral Finance Certificate through IMCA (Investment Management Consultants Association). Matt met his wife Ann while attending Michigan State University and graduated with a Multi-Disciplinary degree. They reside in Metro- Detroit with their three daughters and take advantage of the outdoors by boating, kayaking, running, swimming and playing tennis in the summer. Winter converts to squash and bowling as well as amateur theater
Kelly OldfieldTPG Consultant – Team Efficiency, Administration, Client Service Systems and Support “If willing to work hard, we all have the ability within us to master many skills. If you coCollaborate with other people also willing to work hard, and each focus on the areas you excel, value and support each other, the group becomes one successful unit able to achieve incredible goals.” Bio
Kelly serves as president and owner of KKO Communications. She is a communication, client service efficiency expert and strategic partner/consultant for TPG. Kelly began working in the financial services industry in 1986 working for firms such as Merrill Lynch, Smith Barney, and Morgan Stanley. She worked in a variety of roles such as Registered Client Service Associate, Financial Advisor, Management Sales, Recruiting, Operations and Administration. In addition to financial services, Kelly has taught at Southwestern Illinois College and also is a Certified Sign Language Interpreter. Kelly is currently focusing on educating others on how to run their business more efficiently through Time Management and Proactive Client Service Strategies & Execution Systems. Kelly resides in the Metro St. Louis area with her husband of 30+ years and her three sons. Kelly attended Maryville University in St. Louis for Business Finance and also holds a degree in Deaf Communications.
Rick LeFauveTPG Strategic Partner / Consultant “When you empower individuals and teams to identify, create, and deliver a competitive and differentiating Client Experience, it can lead to world class advocacy for your business, practice or team.” Bio
Since entering the financial services industry over 37 years ago, Rick LeFauve has had a broad range of roles and responsibilities, with a significant focus on training, coaching, leadership development, and practice management for top performing financial advisory and leadership teams. In addition to serving as TPG Strategic Partner / Consultant, Rick is the owner and CEO of Client Edge Corp, which will specialize in working with professional sales and leadership teams that place a primary emphasis on continuing to grow their franchise, while simultaneously possessing the core value of always putting the client first. Rick also holds three coaching certifications that will continue to provide a deep level of expertise when coaching teams, which include being a Certified Wealth Strategist and Certified Professional Behaviors Analyst and Certified Professional Values Analyst. Rick has extensive experience in management, recruiting, training, business development, and coaching while employed by Morgan Stanley for the past twelve years. Before joining Morgan Stanley in 2002, Rick had significant experience as a financial advisor, branch and regional manager for two FINRA Regional firms, as well as being their National Director of Recruiting and Training of new financial advisors. In addition, he was a Region Director for Leadership Development at American Express Financial Advisors, where his primary responsibilities were providing leadership development to branch leadership teams, and practice management to financial advisors and their teams. Rick resides in the NYC area.
Mark KenyonManaging Partner / Senior Performance Coach “Think of your teams the way sports managers do: No one person possesses everything required to produce success, yet everyone must excel.” Bio
Mark has spent forty two years in wealth management, four years as an advisor with E. F. Hutton and thirty eight years in management. His management career spans many different responsibilities. Seven years in running E. F. Hutton’s training and development where he rebuilt new advisor training, developed two successful management development programs and transformed the delivery of product training. He was one of two National Product Managers in Hutton’s very successful Consulting Services Department. As the chief of staff to the President of E. F. Hutton he was responsible for the development of the firm’s strategic planning process.
Mark has spent over thirty years in the field as a regional manager, branch manager, and complex director. After many decades on “the street”, Mark felt a responsibility to give back a little of what he has received. He joins TPG to help develop the new leaders of wealth management and to become a creative disruptive force in the financial services. His objective is to make the industry a better and more fun place to work. Mark is a graduate of Georgetown University and the longest tenured member of the Board of Advisors.
Sarah DaleManaging Partner / Senior Performance Coach “Whether seeking growth or planning for transition, it is essential to have both your head and your house in order! In today’s industry, we must open our minds to embracing change and seeking innovative new ways of execution! We must see beyond the obvious, hear beyond the noise and think beyond traditional normalcy. We must remember that success begins with people not numbers and delivering the Ultimate Client Experience begins with delivering the Ultimate Team Experience.” Bio
Sarah is described as passionate, loyal, and unique! Her motto is “have faith, have fun, and love what you do, for life is too short for anything less.” Founder of KNOW NO BOUNDS and Partner of Performance Insights, Sarah’s unique background combines the roles of business development, client service and leadership. Since 1990, her financial services career has evolved from success working with investors to developing products and programs, implementing strategies for building and leading teams, developing and delivering training and coaching initiatives, creating efficiencies and growing revenues. Drawing upon her diverse industry background, today she serves as a practice management consultant and accomplished speaker. Sarah works with clients to identify performance barriers and drive their Return-on-Decisions to elevate success and maximize performance. Fanatical about people, Sarah is a true advocate for clients, associates and shareholders. Her creativity, communication skills and passion to make a difference add something unique to the individuals, teams and organizations with whom she works. Sarah earned her degree from the E. Clairborne Robins School of Business, is a graduate of the Securities Industry Institute at the Wharton School of Business and is DISC/Work Place Motivators certified. Sarah is a co-author of Know Service and The Question and Answer Book of Money and Investing. Currently living in Williamsburg, Virginia, her passions include fishing, writing, culinary experimentation and hanging out with her Pocket Beagle and Toy Aussie Shepherds!